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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A popup will show up. It includes in-depth information about all the operations that you can perform on the page in question. Each pop-up menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive assortment of video tutorials describing how to use our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you searching for, check out our extensive FAQ section, which includes questions asked by actual users and provides real solutions. We frequently "revamp" our FAQ database with new questions & answers so as to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can touch base with our excellent team of technical support engineers available 24/7/365 and eager to assist you with any query. Each trouble ticket you send will be answered within sixty minutes (the average response time is approximately twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 73318

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com